Frequently Asked Questions
Everything you need to know about your PRETTYGARDEN experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit may vary between bodycon dresses and oversized sweaters.
Do you offer international shipping?
Yes, PRETTYGARDEN ships to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.
How should I care for my PRETTYGARDEN garments?
To maintain the quality of your clothes, we recommend following the care label instructions. Generally, machine wash cold on a gentle cycle and hang to dry is best for our delicate fabrics.